The Handy Man To Know

How The Handy Man To Know collects, uses, stores and protects personal information across the Family Network.

Jay & Jack explain it: Jay says the legal pages keep the business fair. Jack says the rules protect the members. Murphy says if we do not write the rules down, someone will test the fence.

Privacy Policy

Last updated: 21 June 2026. This Privacy Policy applies to The Handy Man To Know and related Family Network websites, apps, booking tools, marketplaces, AI assistants and service pages.

What we collect

We may collect names, emails, phone numbers, business details, booking details, account records, payment references, messages, uploaded files, website analytics, device logs, support records and consent records.

How we use it

We use information to answer enquiries, provide quotes, manage accounts, process bookings, create invoices, operate AI and voice tools, run support, improve services, prevent fraud and comply with Australian law.

Sharing

We may share information with hosting providers, payment providers, CRM, email, SMS, analytics, contractors, professional advisers and regulators where required.

Children and families

Children should use Family Network services only with parent or guardian involvement where required. We do not knowingly ask children for unnecessary private information.

Access, correction and complaints

Contact admin@thehandymantoknow.com.au or +61 474 747 255 to request access, correction or privacy help.

Questions about this policy? Contact admin@thehandymantoknow.com.au or +61 474 747 255.